Forex Broker operate the business 24X5 and assist the traders to trade in Fx market peacefully, The day-to-day activity like deposit, withdraw, creating account, trading, etc... are carried out by clients, The Forex broker should have a team of sales and support individuals to assist the client and visitors in below
1. Opening Account - Registering for a Live account or demo account can be done through the website, however, the clients may face some difficulty to do it.
2. Installing Trading Software - Trader may come across technical hitches while installing the MT4 or MT5 trading platform in their computer which might need to solved.
3. Using MT4/MT5 - After installation, the client need to connect the MT4 to his live or demo account for trading and then trade. While trading, he may require assist in using indicator and other components of the trading software.
4. Funding Assistance - More important of a Forex broker is to boost the deposit from client for trading, sales team must constantly stay in touch with Client to confirm that he can deposit money to trading account easily.
These are the common assistance a trader need from a Forex broker, a Good broker should have top priority in providing assistance for traders in above aspect.